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2000 Annual Report

The decade of the 90s was a decade of challenges - a decade of conflict, competition, compromise and change. It was a decade that fundamentally changed the way Sunkist does business.

As supermarkets continue to consolidate, more sellers compete for fewer customers. The marketing order is gone, and with it the mechanism for an orderly flow of product to market. Global competitors now fight for customers that traditionally have been served by Western citrus growers. Competition for shelf space is relentless and ruthless. Issues involving the availability of and the regulations pertaining to labor, water, chemical usage and the environment are increasing, and the agricultural work force is shrinking. The cost of production is going up, while the price the customer pays for that production all too often is not.

Last year, these challenges coalesced, made a fist, and socked the Western citrus industry in the solar plexus. We may have lost our breath, but we certainly haven't lost the battle. We came away stronger - and a whole lot smarter - in 2001.

Packaging is an indispensable selling tool which plays an ever-greater role in today's competitive marketplace. Some of Sunkist's 2000 packaging successes are showcased above.

The year 2000 - facing hard times
Like much of American agriculture, the California and Arizona citrus industry was dealt a difficult hand last year. Mother Nature was particularly unkind. Just as the growing areas were recovering from the destruction resulting from the Christmas freeze of 1998, she struck again - more subtly perhaps, but with equal devastation.

The total volume of fresh fruit marketed in 2000 was below normal. At just over 75 million cartons, the lower volume was due more to the lack of demand than to the lack of fruit. While California and Arizona citrus growers produced an average size crop last year, much of it was not what consumers wanted.

The navels matured late and the crop that was finally harvested was less than stellar. Small in size and lacking its normal sweetness, it did not find a great deal of favor in the marketplace. The lackluster demand brought with it lower-than-normal prices.

The valencia crop faced even more problems. The small sized fruit made it difficult to compete for the consumers' attention among the myriad varieties of produce on the shelves during the summer. Sales were also hampered by a navel crop that was as late in exiting the market as it was in entering it. More than 40 percent of the season's Valencias did not even reach the market, but were diverted to processed products or left on the tree, the cost of picking them being more than the price they would bring.

The industry had more than just Mother Nature to contend with. Competition, which has been steadily increasing, grew even more. Spanish clementines stepped up their American invasion, flooding East Coast markets and then marching inextricably west, going head to head with Western navels. Valencias, which already have had to share more and more shelf space with summer deciduous fruit and melons in recent years, also faced increasing competition from incoming Australian navels.

Revenues for the 1999-2000 season totaled just under $847 million, down 2 percent from the previous year. Payments to members dropped 3 percent to $682 million.

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Some triumphs to build on
There were some bright spots in the season as the Sunkist sales team made the best out of a difficult situation. But as successful as many of last year's efforts proved, they could not push sales volumes to levels seen in prior non-freeze years. And, as every grower knows well, it does not matter how successful a program is if your fruit is still on the tree and not in the market.

The year's successes included the winter and summer lemon programs, which were quite rewarding - a testament to the job that Sunkist can do, especially when armed with a good quality product. In addition, the new Lane Late navel program generated substantial returns. Customers loved the colorful cartons and the end-of-season promotions.

The summer bagged valencia program was an unqualified success. The fruit attracted consumer attention in bags bearing reproductions of vintage Sunkist crate labels. Retailers moved large volumes of summer oranges supported by best-food-day ads featuring special in-bag premiums - Sunkist beach balls and 5-minute, pre-paid telephone cards.

Oranges were moved in new retail distribution channels, using special promotional tie-ins with fitness partners such as Bally's Total Fitness and purveyors of health care products such as Pharmor Pharmacies and a test program with some 7-Eleven stores on the East Coast. Sunkist will continue opening and expanding these new channels, providing more non-traditional outlets for Sunkist fruit.

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Offers they could not refuse
The cumulative effect of consumer exposure to the Sunkist brand from trade programs, advertising and promotions is what makes Sunkist's marketing campaigns so effective. And, as the competition grows bigger and better, the Sunkist brand, and all that it stands for, becomes increasingly more important.

In 2000, Sunkist's domestic advertising programs reached more than 36 million consumers in the United States and Canada. Its public relations spokespersons' campaigns reached about 24 million.

Sunkist's new television spot, the classroom commercial starring the teacher with the Sunkist Smile, was a hit everywhere it aired. Its popularity gave birth to this year's Sunkist Smile campaign in Canada, which will launch both a contest and an outdoor billboard campaign. And its popularity translated into other countries as well, with Sunkist Smile campaigns planned for Japan, Hong Kong and Singapore in 2001.

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Innovative packaging helps increase sales
Today, packaging is more than a poly bag, a corrugated carton or a retail display bin. Today, it is an indispensable selling tool. It communicates Sunkist's quality and value. It provides customers with solutions to their changing needs in transportation, displays, merchandising and new technologies. And it helps Sunkist customers, in turn, make the sale to their customers.

Many of the new packaging concepts under development for 2001 are built upon the successes of last year. Last summer's poly bag, printed with the vintage Sunkist crate label, proved so successful in marketing Valencias that this winter Sunkist developed two new holiday bags, featuring a Sunkist snowman and Santa Claus, to sell navels. The positive response to Sunkist's new dragon carton, designed to commemorate the ~~Year of the Dragon," was so great that not only has the carton been modified for 2001, it will also be supplemented with a new carton celebrating the ~~Year of the Snake."

The popular Lane Late cartons will see extensive service again this year. And, already Sunkist is getting rave reviews about its new 5-lb. net-covered crate. Retailers especially love this customer-convenient box designed to motivate shoppers to buy not just a piece or two of fruit, but five pounds at a time.

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Trade promotions help develop customer partnerships
Today's retailers are not just looking for fresh, creative approaches to increase traffic and in-store sales, they expect them. Sunkist offers a powerful portfolio of trade promotions for customers - a broad menu of proven programs and outstanding new ideas just waiting to become success stories. In 2001, Sunkist is introducing some dynamic new programs formulated last year: co- marketing and co-branding promotions with Sunkist licensees and other national food partners; consumer coupons; valued-added promotions, and retailer tie-ins that help promote Sunkist citrus at the point of sale and in the retailers' best-food-day ads.

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The value of the Sunkist name
Again in 2000, Sunkist licensees spent many millions of dollars advertising and promoting Sunkist products, greatly enhancing the Sunkist brand worldwide. The licensees also remained among the largest customers of Sunkist processed products, purchasing millions of dollars worth of ingredients.

The royalties earned from the Sunkist licensee program provide a source of capital that keeps the grower investment level among the lowest of any cooperative any-where. Last year, despite challenging market conditions in Asia and Europe, revenues from the trademark licensee program increased by $1.6 million. Sales of all Sunkist licensed products worldwide once again totaled more than $1 billion.

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Processed Products rebounds post-freeze
While the volume of fruit received by Sunkist's Processed Products division recovered to above-average levels in 2000, overall fruit quality remained below average in the post-freeze period. The total volume of fruit received from members increased from 631,000 tons in 1999 to 755,000 tons, but payments on products grade fruit delivered and sold in 2000 decreased 29 percent to $24 million.

The decrease in processed products payments was due to both lower quantities sold and to generally lower prices achieved, primarily a result of weak demand and a worldwide glut of orange concentrate.

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Expanding markets
Shipping the first loads of Sunkist oranges into Mainland China this past spring was both a high point of Sunkist's international program and the culmination of a long campaign to re-enter a prized market after a 60-year absence. Sunkist's Government Relations staff kept U.S. citrus access issues high on both the U.S. and Chinese political agendas. And, while the wait was tedious, Sunkist's persistence paid off.

Sunkist was ready when the Chinese market opened to U.S. citrus in March, and the first shipment was on the water immediately. In five months, Sunkist marketed 150,000 cartons of fruit. This year, projections are that shipments to China will reach 50,000 cartons a week, with lemons and grapefruit being moved into that market as well.

China is the world's largest consumer market and, after years in the economic doldrums, almost all of its leading financial indicators are on the rise. With its impending entry into the World Trade Organization, and the resulting lowering of tariffs, the possibilities for Sunkist sales are on the rise as well.

The Korean market, which has had enormous potential for growth, finally blossomed this year as importers committed to Sunkist citrus. Consumer momentum vaulted orange shipments from under one half million cartons in 1998 to well over 1.5 million cartons in 2000.

In Sunkist's long-time Asian markets - Japan, Hong Kong, Singapore and Malaysia - consumers continue to rely on Sunkist quality. But all of these markets, old and new, want the same things - the preferred sizes, the highest quality and the best possible price.

While Sunkist's opportunities are excellent and its brand name valued, it does not own these markets. Citrus fruit from a great many global competitors is already there - and more is coming - as they try to secure a share of the markets that Sunkist has developed.

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Tough decisions
In 2000, the Board of Directors elected to pay out the $9.4 million of allocated retained earnings remaining from 1985 and 1986. For the first seven years of the 1980s, Sunkist allocated its non-member retained earnings, generated mainly through the trademark license program, to be paid to members when it was fiscally sound to do so. Since 1987, all such earnings have been taken directly into unallocated retained earnings and used primarily to capitalize the business and reduce the contributions required of growers.

The Board also made a much more painful decision - to charge unallocated retained earnings with $9.2 million of products pool payments made in excess of the earnings actually realized. The alternative would have been to require the growers who benefited from the overpayments to return them to the company. The primary factor that contributed to these overpayments was the less-than-expected quality of the inventory of orange not-from-concentrate carried over from the freeze yean Due to marketability concerns, that inventory was converted to lower value concentrate. The end result was that the prior year's growers were paid more than the fruit they delivered was ultimately worth.

Similarly, during the current year, the Board decided to pay growers $40 per ton for all products grade valencia fruit delivered during the year, despite the fact that the value of the fruit was expected to be worth considerably less. Such payment level was authorized to encourage growers and their packinghouses to deliver their fruit to Sunkist's processing plants, rather than add to the over-supply of fruit waiting to be marketed in fresh fruit channels. Even with these actions, Sunkist's balance sheet and overall financial health remains strong.

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It's a brave new world
Last year proved beyond a doubt that there is no such thing as "business as usual." The world is changing - growing smaller and smaller as technology reinvents processes and trade barriers fall, moving countries closer together. Sunkist; most formidable competition is no longer found here at home, but instead it is found across the oceans and around the world. In the U.S. market-place, the Western citrus industry faced a ten-fold increase in imported citrus between 1990 and 1999, even before Argentine lemons entered the country. And many of these foreign producers are teaming with U.S. marketers.

Business is changing - customers are growing bigger and bigger as retailers consolidate to reduce costs. Much of agriculture is caught in the squeeze. Sunkist, too, must change. And it is changing. But, as it always has been, and always will be, the bottom line goal and responsibility of Sunkist remains the same - doing what it takes to maximize crop utilization and the resulting returns to its grower-members.

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