Privacy Policy

We use industry standard safeguards to protect the confidentiality of personal information we collect from visitors to this Web site. Personal information collected is accessible only by designated staff or agents of our organization who are also bound to this statement.

This statement is provided to clarify our commitment to protecting the security of the personal information you provide.

Personal Information that We May Collect
How We Use and Disclose Your Information
Information Sharing and Disclosure
Notice for California Residents
Cookies and Other Tracking Methods
Notification of Changes
Questions and Suggestions
Web site Operator Information
Children’s Privacy Policy

Personal Information that We May Collect
When you register on our site, we may ask for information such as your name, email address, postal address, zip code, telephone, gender, personal interests and preferences of our products and services. We do not collect or maintain offline contact information from those actually known to be under the age of 13. We will not contact children under age 13 without a parent’s permission.

In addition to the information provided by Web site visitors, our computers automatically receive and record information from your Internet browser, including your IP address, cookie information, and the pages you request.

Finally, we—and third parties designated by us—may access additional information from Google using tools such as Analytics Demographics and Interest Reporting.  This information is typically collected, analyzed, and housed by Google from multiple individuals and includes, for example, what search terms were used to reach our site, what other sites were visited before and after visiting our site, and so forth.  Most, if not all, of this Google information is aggregated and does not have personal information (such as individual names, individual addresses, and the like). Google’s privacy policy regarding this information is available on its site at https://www.google.com/intl/en/policies/privacy/.

How We Use and Disclose Your Information
We use information you provide on an aggregated basis to do such things as operate our site, enhance our site, and to better understand the profile of our online audience. We may also use this data, both aggregate and personal to you, to enhance your site experience on our site by displaying content and marketing messages that we believe will be of interest to you. In some cases we use your personal information to contact you or to provide information to you, such as to send newsletters to you that you request.

We—and third parties designated by us—use the Google information to improve our site and to improve other marketing, advertising, and other on-line activities.

Information Sharing and Disclosure
We do not sell or rent your personal information or share your personal information with other people or nonaffiliated companies, except with your permission, or under the following circumstances:

  • We may provide the information to companies who sell Sunkist-branded products under licensing agreements. These companies may use your personal information to help us communicate with you about offers. These companies do not have any independent right to share this information.
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Web site terms of use, or as otherwise required by law.
  • We transfer information about you if this company is acquired by or merges with another company.
  • Third parties (hackers) may unlawfully intercept or access information or confidential transmissions.

Notice for California Residents

Effective Date: January 1, 2020

This Privacy Notice for California Residents supplements the information contained in Sunkist’s Privacy Notice and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meanings when used in this Notice.

This Notice does not apply to employment-related personal information collected from California-based employees, job applicants, contractors or similar individuals.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information“). In particular, we have collected the following categories of personal information from our consumers within the last twelve (12) months:

Category Examples Collected
A. Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Some personal information included in this category may overlap with other categories.

YES
C. Protected classification characteristics under California or federal law. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

 

NO
D. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. YES
E. Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. NO
F. Internet or other similar network activity. Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. YES
G. Geolocation data. Physical location or movements. NO
H. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information. NO
I. Professional or employment-related information. Current or past job history or performance evaluations. NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. NO
K. Inferences drawn from other personal information. Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. NO

Personal information does not include:

  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.
  • Information excluded from the CCPA’s scope, like:
    • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
    • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

Sunkist obtains the categories of personal information listed above directly from customer-provided information, for example, from forms you complete or products and services you purchase.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following purposes:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • For individuals who are members of the Sunkist cooperative, to verify qualifications for membership and to enable us to conduct business with our members.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.

Sharing Personal Information

Disclosures of Personal Information for a Business Purpose

We disclose your personal information for a business purpose to third parties and service providers.

In the preceding twelve (12) months, Sunkist has disclosed the following categories of personal information for a business purpose:

Category A: Identifiers.

Category B: California Customer Records personal information categories.

Category D: Commercial Information

Sales of Personal Information

In the preceding twelve (12) months, Sunkist has not sold any personal information, and we will not sell any such information in the future unless we first revise this Notice to provide you with the rights to which you are entitled.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that Sunkist disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
    • sales, identifying the personal information categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that Sunkist delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Request), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

  • Visiting www.Sunkist.com

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Changes to Our Privacy Notice

Sunkist reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this notice, the ways in which Sunkist collects and uses your information described below, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: 661-290-8900

Website: https://www.sunkist.com/contact-us/

Email: [email protected]

Postal Address:

Sunkist Growers, Inc.

27770 N. Entertainment Drive

Valencia, California

Attn: Consumer Response

Cookies and Other Tracking Methods
Cookies are small pieces of information stored on your computer. We may use cookies or, in a limited number of cases and IP addresses for a number of reasons. Cookies allow us to better understand how users use our site and can help us to tailor our Web site or a marketing message to better match your needs and interests. Cookies can also help you remember your user name and password on protected areas of Web sites. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly if you do. We do not know whether and how Google, other search engines, or other entities use cookies.

Notification of Changes
If we are going to use your personal information in a manner different from that stated at the time of collection through this Web site, we will notify you. In addition, if we make any material changes in our privacy practices that affect user information already collected through our site, we will post a notice on our web site notifying users of the change.

Questions and Suggestions
If you have a complaint about our compliance with this privacy statement, you may contact us at [email protected]

Web site Operator Information
This Web site is operated by Sunkist Growers Inc. 27770 N. Entertainment Dr, Valencia, CA 91355. You can contact Sunkist directly at: (661) 290-8900.

Children’s Privacy Policy

SUNKIST GROWERS, INC. CHILD ONLINE PRIVACY POLICY

Sunkist Growers, Inc. (“Sunkist”) cares about personal privacy and takes special care of the privacy of children under the age of 13. We have developed our privacy practices as they relate to children from guidelines established by the Children’s Advertising Review Unit (CARU) and in compliance with the requirements established by the Children’s Online Privacy Protection Act of 1998 (“COPPA”). We also recommend that parents monitor their children’s Internet activities and learn and employ software or other tools which can help their children enjoy the fun and entertainment of an on-line experience without compromising their personal safety or allowing them to utilize the Internet in a manner inconsistent with their parent’s preferences.

WHAT INFORMATION DO WE COLLECT FROM CHILDREN?

At Sunkist it is our policy to create website experiences for children under the age of 13 that require minimal or no collection of personal information. Generally, Sunkist limits its collection of information to non-personally identifiable information that is gathered through the use of “cookie” technology or through a child’s voluntary submission to us. Non-personal information that we may ask a child to voluntarily submit, generally in the form of a survey that we use for research purposes, may include personal interest, gender, snack or food preferences, or age. Sunkist employs cookie technology and similar devices on our Websites to facilitate site administration and
navigation. Sunkist also uses cookies and similar devices to collect non-personal information about users of a Sunkist website, such as (1) a user’s IP address (i.e. princeton.edu – 192.168.1.1), the type of web browser (i.e. Netscape Navigator or Microsoft Explorer) and operating system (i.e. Windows or Linux) being used, (2) the pages of the website a user visits and (3) other websites visited after a user leaves the Sites. Sunkist collects this information in order to monitor usage of its Websites and to improve aspects of its Websites. Cookies do NOT contain any personally identifiable information such as your child’s name or your e-mail address.

From time to time, however, Sunkist may request limited personal information from your child (e.g. name, email address, age, and parent/guardian’s mailing address) in order for your child to participate in particular online activities. Except in special, limited circumstances, we do not collect this information online from a child without the consent of a parent/guardian. When we ask for their consent, we will tell them what we will do with the information that their child provides to us, how they can review their child’s information and how they can request us to delete it. Sunkist does not condition a child’s participation in any activity on its website on a child’s disclosure of more information than is reasonably necessary to participate in the activity.

Also, from time to time, Sunkist may collect information from a child under 13 without prior consent of a parent/guardian, but only in these special, limited circumstances:

We may seek a child’s name and a parent/guardian’s email contact information to seek the parent/guardian’s consent or to provide them with a notification.

We may seek a child’s name and email address in order to respond on a one-time basis to a specific request of that child. For example, if a child sends us an email request, we will hold their email address long enough to respond to them and then delete it from our system after we have provided an answer.

If a child signs up for one of our email newsletters, or any other of our activities that require multiple online contact with that child, we ask that child for the name or email address of a parent or guardian so that we can notify them and give them an opportunity to opt out of the activity on behalf of their child.

From time to time, Sunkist has special online promotions like sweepstakes or contests that are open to children under the age of 13. If a child under the age of 13 wishes to participate, we will ask for a parent/guardian’s name and email address so that we can notify them and give them an opportunity to complete the registration for their child or opt out of the activity on behalf of their child. Any information that is given to us in this circumstance is used only for the purpose of conducting the promotion and will be deleted from our system once the promotion is concluded, and after any legally required period for keeping such information has passed.

We may seek a child’s name and contact information to the extent reasonably necessary to protect the safety of a child participating on our website. In this situation the information will only be used for the sole purpose of protecting the child’s safety and, as above, we will provide the parent/guardian with notice of this use.

We may seek a child’s name and contact information to the extent reasonably necessary to protect the security or integrity of our website; to take precautions against liability; to respond to judicial process; or to extent permitted under other legal provisions, to provide information to law enforcement agencies or for an investigation on a matter related to public safety. Such information will not be used for any other purpose.

HOW DO WE USE THE INFORMATION WE COLLECT?

The personally identifiable information we collect from a child under the age of 13 will be used solely by Sunkist or its agents or contractors for the internal purposes indicated at the time the child, with parental/guardian notice or consent, provides the information. For example, if a parent registers a child in one of our sweepstakes, we will use the information to notify the child that he or she has won and to fulfill the sweepstakes prize. Sunkist currently does not disclose, sell or otherwise transfer to third parties personally identifiable information that children

provide, except, from time to time, however, we may transfer, disclose or share such information with third parties who are engaged by us specifically to administer or fulfill certain online activities (e.g. conducting sweepstakes and contest). Such third parties have access to personal information needed to perform their functions, but may not use it for other purposes. Lastly, we may also disclose personally identifiable information to third parties when required by law or pertinent to judicial or government investigations or proceedings, or otherwise necessary to protect our website or the safety of its users.

SECURITY

We have taken steps to protect confidentiality, security and integrity of all information our visitors share will us. This includes setting up processes to avoid any unauthorized access or disclosure of this information. We will also use our best efforts to maintain accurate personal information collected from our visitors.

CONTACTING US REGARDING YOUR CHILD’S PERSONALLY IDENTIFIABLE INFORMATION

Upon providing proper identification, parents can request review, correct, update or have deleted their child’s personally identifiable information from our database by writing to us at Sunkist Growers, Inc. 27770 N. Entertainment Dr, Valencia, CA 91355. You can contact Sunkist directly at: (661) 290-8900. Please feel free to use this same contact information if at any time you have questions or concerns about our Privacy Policy.

Sunkist reserves the right to change our Privacy Policies or practices at any time. Any changes will be reflected on this page. Therefore we recommend that you visit our Privacy site often so that you are always fully informed. In addition, we will send a notice to any parent informing them of any material change in the collection, use, and/or disclosure practices to which that parent previously consented.

Terms of Use

SUNKIST GROWERS, INC., PROVIDES THIS SITE AND RELATED SERVICES SUBJECT TO YOUR COMPLIANCE WITH THE TERMS AND CONDITIONS SET FORTH BELOW. PLEASE READ THE FOLLOWING INFORMATION CAREFULLY:

 

Copyright

All pages within this Internet site (“Site”) are the property of Sunkist Growers, Inc., and/or its affiliates. No portion of the materials on these pages may be reprinted or republished in any form without the express written permission of Sunkist Growers, Inc.

TRADEMARK

“Sunkist” and the “Sunkist” logo are trademarks and service marks of Sunkist Growers, Inc. All other trademarks, service marks and logos used in this Site are the trademarks, service marks or logos of Sunkist Growers, Inc., its member growers or its affiliates.

WARRANTY

THIS SITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN IT OR ANY SITE-RELATED SERVICE, IS PROVIDED “AS IS” WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE AND SITE-RELATED SERVICES.

SUNKIST GROWERS INC., ITS AFFILIATES, ITS MEMBER GROWERS AND SPONSORS ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE, SITE-RELATED SERVICES AND/OR CONTENT OR INFORMATION CONTAINED WITHIN THE SITE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE AND/OR SITE-RELATED SERVICES IS TO STOP USING THE SITE AND/OR THOSE SERVICES.

Although Sunkist Growers, Inc., attempts to ensure the integrity and accuracy of the Site, it makes no guarantees whatsoever as to the correctness or accuracy of the Site. It is possible that the site could include inaccuracies or errors, and that unauthorized additions, deletions and alterations could be made to the Site by third parties. In the event that an inaccuracy arises, please inform Sunkist Growers so that it can be corrected.

AGREEMENT

This Agreement is entered into in the State of California and shall be governed by and construed in accordance with the laws of the State of California, exclusive of its choice of law rules. Each party to this Agreement submits to the exclusive jurisdiction of the state and federal courts sitting in the County of Los Angeles in the State of California and waives any jurisdictional, venue, or inconvenient forum objections to such courts. In any action to enforce this Agreement, the prevailing party will be entitled to costs and attorney fees. In the event that any of the provisions of this Agreement are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect.

This Agreement constitutes the entire agreement between the parties hereto pertaining to the subject matter hereof, and any and all written or oral agreements heretofore existing between the parties hereto are expressly canceled. Sunkist Growers may modify the terms of this Agreement by posting notice of such modification on a page of the site titled “Legal Notices” before the modification takes effect.

Non-Discrimination Policy

NON-DISCRIMINATION POLICY

USDA prohibits discrimination on the bases of race, color, religion, sex, age, national origin, marital status, sexual orientation, familial status, disability, limited English proficiency, or because all or a part of an individual’s income is derived from a public assistance program. In programs that receive Federal financial assistance from USDA, discrimination is prohibited on the bases of race, color, religious creed, sex, political beliefs, age, disability, national origin, or limited English proficiency. (Not all bases apply to all programs.)

Reprisal is prohibited based on prior civil rights activity.

To file a complaint of discrimination, go to: https://www.usda.gov/non-discrimination-statement

Compliance Hotline

COMPLIANCE HOTLINE 800-757-7726

The Company is committed to providing a work environment free of unlawful and unethical behavior, including but not limited to:

fraudulent transactions discrimination theft of company property
improper accounting harassment bribes and kickbacks
Improper record keeping retaliation conflicts of interest
Company policy violations violations of law code of conduct violations

The Company furnishes a Compliance Hotline to provide a dedicated line for confidential reporting by employees, vendors, customers, or other third parties of actual or suspected violations of the above or other problems important for the Company to know about, regardless of whether the conduct is by an employee of the Company, including supervisors and managers, interns, volunteers, independent contractors, vendors, suppliers, customers, and/or any other third party.

If you are not sure if something is a problem, it is helpful to talk about it.  The information will be investigated by the Internal Audit Department, who will ensure the investigation is handled impartially, timely, and kept confidential where possible.

Reporting to this hotline is available on a 24/7, 365-day basis.  Reporting should be done without fear of reprisal, and a request can be made that it remain anonymous.